Recently,
on a not particularly busy day, while processing the usual 150 to 200 emails
that flow into my inbox daily, I was inspired to click on one bearing the
subject line: Justify your existence internally.
I was in a philosophical
mood that day, contemplating as I had been doing the pointlessness of life in
general and the senseless wasting of my own particular life within the four
walls of that particular office. Could the email be the key of some spiritual
revelation, something, anything, that would encourage me to live with myself
for another day? It turned out to be, of course, the title of a seminar on
internal communications.
It figures.
The single biggest problem in communication is the illusion that it has taken place, as G B Shaw is widely believed to have observed one hundred year before Twitter was even invented. But even absent the cacophony of social media George Bernard would only have had to spend a couple of hours inside any office to come to his conclusion.
Meetings. Meetings about meetings. Pre-meetings, meetings’ agendas and meetings’ minutes. Hours, days of meetings. Short reports, memos, grids and lists. Meeting notes. Relaying meetings to those who weren’t there, email threads, whispered gossip about what happened and who said what. Box-ticking, form-filling, feedback and postmortems to dissect how all of that went.
No decision is ever reached during a meeting, you understand. The first you hear about a decision is two months after it was taken by someone in authority without consulting anyone and you only find out when you get locked out by the new security system or the website colour scheme turns acid green.
By then, it is absolutely inappropriate to bring it up in a meeting. That’s not what meetings are for. They are not about the past and they are emphatically not about making things work better going forward. Or foreseeing and mitigating real problems. Or averting possible crises.
Meetings are about meetings.
At the end of my working life I’ll be lucky if 20 pc of my time will have been devoted to accomplishing the actual tasks I’ve been nominally paid to do. By the time it’s all over (praise be to god) I will have spent almost 80 pc of my time as a scribe, a compiler of grids and assembler of notes as well as ‘meat in the room’ for endless meetings that won’t result in any change, unless it’s for the worse, due to the total breakdown of communication that is the after effect and the leitmotif of the business of meetings.
I’m not even angry about this, no longer scandalised or disappointed. I’m simply exhausted. Talked out, minuted out, post-noted and over-listed. Meetings, town halls, memos and complex email threads with an ever-changing cast of 12 people in CC is how the office pond life – that layer of mid-to -top level management whose job titles are completely impenetrable and whose salary level is a daily slap in the face to the rest of the workforce - justifies its existence internally.
The rest of us, with real tasks, skills, goals and deadlines are just audience, cyber witnesses, clerical courtiers, while our own, one, precious life ebbs slowly away.
Good luck robots. Do your worst.
It figures.
The single biggest problem in communication is the illusion that it has taken place, as G B Shaw is widely believed to have observed one hundred year before Twitter was even invented. But even absent the cacophony of social media George Bernard would only have had to spend a couple of hours inside any office to come to his conclusion.
Meetings. Meetings about meetings. Pre-meetings, meetings’ agendas and meetings’ minutes. Hours, days of meetings. Short reports, memos, grids and lists. Meeting notes. Relaying meetings to those who weren’t there, email threads, whispered gossip about what happened and who said what. Box-ticking, form-filling, feedback and postmortems to dissect how all of that went.
No decision is ever reached during a meeting, you understand. The first you hear about a decision is two months after it was taken by someone in authority without consulting anyone and you only find out when you get locked out by the new security system or the website colour scheme turns acid green.
By then, it is absolutely inappropriate to bring it up in a meeting. That’s not what meetings are for. They are not about the past and they are emphatically not about making things work better going forward. Or foreseeing and mitigating real problems. Or averting possible crises.
Meetings are about meetings.
At the end of my working life I’ll be lucky if 20 pc of my time will have been devoted to accomplishing the actual tasks I’ve been nominally paid to do. By the time it’s all over (praise be to god) I will have spent almost 80 pc of my time as a scribe, a compiler of grids and assembler of notes as well as ‘meat in the room’ for endless meetings that won’t result in any change, unless it’s for the worse, due to the total breakdown of communication that is the after effect and the leitmotif of the business of meetings.
I’m not even angry about this, no longer scandalised or disappointed. I’m simply exhausted. Talked out, minuted out, post-noted and over-listed. Meetings, town halls, memos and complex email threads with an ever-changing cast of 12 people in CC is how the office pond life – that layer of mid-to -top level management whose job titles are completely impenetrable and whose salary level is a daily slap in the face to the rest of the workforce - justifies its existence internally.
The rest of us, with real tasks, skills, goals and deadlines are just audience, cyber witnesses, clerical courtiers, while our own, one, precious life ebbs slowly away.
Good luck robots. Do your worst.
You could add' training' events. In my case they always amounted to being told what to think - even if competently delivered (rare), they encouraged the keenest worker ants not to diverge from the party's forward march to Elysium. Gawd, I'm so glad to be out of all that. But the defectives surrounding us mal-managing the asylum give the meetings culture supremos a run for their money. Grrr.
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